How to Report Covington Potholes
Mon, 02/18/2019 - 17:42 RCN Newsdesk
The City of Covington's public works department has kept busy with pothole repair in recent days.
"As best we can, we're trying to stay ahead of the game," Public Works Director Rick Davis said. "Our crews have been hard at it, especially since the recent rain and last (Tuesday)'s freeze proved to be a bad combination."
Davis said his department wants to hear about problem spots that pop up on Covington streets, but residents should keep two things in mind:
One, a lot of the primary roads in Covington are state routes that are maintained by the Kentucky Transportation Cabinet. This is a long list, but these include Ky. 16 (Pride Parkway, Winston Highway, and James Avenue); Ky. 17 (Madison Pike, Madison Avenue, Greenup Street, and Scott Boulevard); Ky. 8 (Highway Avenue and 4th and 5th streets); Ky. 1120 (12th Street); Ky. 25 (Dixie Highway, Main Street); and Ky. 3070 (Howard Litzler Drive). KYTC's regional office can be reached at (859) 341-2700.
Two, residents who want to report potholes on a City-maintained street should - instead of calling or emailing - use the City's iWorQ Service Request phone app/online reporting system to fill out a work order.
"That saves us a lot of staff time and actually gets the request into the system faster," Davis said.
Residents can also take a picture of the problem and attach it to their request.
Residents can sign up for iWorQ by downloading the app on their phone or by going to www.talktomycity.com/Cov01. The "agency code" is Cov01. They also can access the portal through a "City of Covington/Public Works Service Request" icon on the City's website, www.covingtonky.gov
Signing up takes very little time, the city said in a news release.