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Best Friends Open Pet Food Business in Fort Thomas

Fort Thomas City Council member and owner of Dirty Hairy’s Dog Spa in Fort Thomas, Lisa Kelly, has partnered with friend, artist, and fellow animal rescuer Susan Cramer, to open a new local pet food business – Pet Wants of Fort Thomas.

Pet Wants’ carefully developed proprietary pet food is slow-cooked with fresh, all-natural ingredients. The company has their distributor make the dog and cat food in small batches once per month so every kibble is guaranteed to be fresh and packed with nutrition. For animals with special needs, gluten-free and grain-free options are also available. Pet Wants of Fort Thomas is a franchise of the Pet Wants Franchising Systems.

Pet Wants of Fort Thomas and Dirty Hairy’s Dog Spa have combined storefronts in a new location at 1118 South Fort Thomas Avenue. The Pet Wants mobile food delivery business serves customers throughout the river cities and the 471 corridor.

Kelly and Cramer have been best friends for more than 12 years. The two met when Kelly’s kids, Max and Alex, asked to pet Cramer’s dog.

“We share a love of animals and a lifelong passion of rescuing, so opening this business together made perfect sense," said Kelly.

Kelly actually saw the benefits of Pet Wants food through her clients at Dirty Hairy’s – animals with allergies and digestive issues were doing much better and their skin and coats were in great shape.

“I also tried Pet Wants food with my elderly cat – who had gotten super skinny and lost all his hair – and he’s like a different cat now. It’s an amazing product,” Cramer said.

“When we found out Pet Wants had started offering franchises, we were immediately on board. Besides, we can’t think of a better career than to hang out with pets and their owners all day!” she added.

Pet Wants originally launched in Cincinnati in 2010. Owned by Michele Hobbs, the business was built to provide proprietary crafted, fresh, slow-cooked, all-natural pet food delivered to customers through a retail store and a convenient, home-delivery service. Hobbs, now the company founder, turned the business into a franchise in 2015 with the help of Franchise Funding Group, an investment and franchise-development company designed to help entrepreneurs scale their companies nationally as franchise systems.

To order Pet Wants food or to learn about the company, call 859-307-8400, email either or, or visit 

- Staff report/Photo: Lisa Kelly & Susan Cramer (via Fort Thomas Matters)