TANK Picks Up Trips After Handi Van Abruptly Closes

The Transit Authority of Northern Kentucky (TANK) is now providing trips for low-income seniors after Handi Van announced that it would cease providing the service.

The transportation program for low-income seniors is managed by the Northern Kentucky Area Development District (NKADD), which was told of Handi Van's intentions at the end of last month.

NKADD contacted TANK about the problem, and starting this week, TANK has picked up the slack.

The trips are primarily for medical purposes and provided to seniors with no other affordable transportation option.

“It’s not the first time TANK has stepped in to assist with an urgent transportation need,” said Lisa Cooper, NKADD executive director. “When Senior Services of Northern Kentucky went out of business in 2015, a critical senior transportation need was going to be left unmet. TANK stepped in and quickly developed a plan to meet this need.  That program has been running for just over 3 years and will now benefit even more seniors - those in our case management program.”

When Senior Services of Northern Kentucky ceased operations in 2015, TANK worked with Boone, Campbell, and Kenton counties to set up a service to provide door-to-door service for seniors. Working cooperatively, the counties, TANK, NKADD, and later OKI became partners in funding TANK’s Northern Kentucky Senior Transportation Program, which carried hundreds of seniors last year.   

For TANK, it’s all about mission, said Andrew Aiello, TANK general manager. 

“Our community has found that we are a willing partner in addressing critical transportation needs in Northern Kentucky," he said. "As a mission-based organization with a goal of serving the transportation needs of the public, we take great responsibility in finding ways to solve problems and provide cost-effective benefits to the community.”

TANK was able to incorporate many of the Handi Van trips into the existing Northern Kentucky Senior Transportation program and funding model – requiring no additional financial contribution from the county governments that help to fund TANK. 

-Staff report

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