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Homeward Bound Shelter Gets Makeover by Cincinnati Bell


Cincinnati Bell employees have been busy over the past few weeks working to repair and beautify the Homeward Bound shelter in Covington.

Around a hundred volunteers worked on painting all the rooms inside the more than 9,000-sq. ft. building on East 20th Street. The shelter is operated by Newport-based Brighton Center.

Work also included patching plaster, replacing and repairing trim, adding new tile in all youth dorms, replacing flooring in visitor and intake rooms, adding new light fixtures, and refreshing the overall building which is more than a century old.

Homeward Bound Shelter is Northern Kentucky’s only 24-hour emergency shelter location for teens ages 11-17. It provides a safe environment and short-term services for runaway, homeless, abused, neglected, and dependent youth.

This project will ensure that all runaway and homeless youth have a warm and inviting environment to call home while they receive support in transitioning to the next step in their life, a news release said. Homeward Bound provides the teens with dorm-style living to create the atmosphere of a home.  

Cincinnati Bell Vice President of Contact Center Operations Chris Neises said that the idea came about when he was introduced to Brighton Center community and youth services director Kate Arthur.

"It hit me that I wanted to be a part of this mission and, as a resident of Northern Kentucky, I wanted to make a difference in my area," Neises said. "I asked Kate what we could do to help and she mentioned that anything would be appreciated, but building repair and beautification was at the top of the list. I knew our Cincinnati Bell team had the skills and, more importantly, the desire to give back. Volunteering is a major part of the culture at Cincinnati Bell.”

During Brighton Center’s last fiscal year, 370 homeless and runaway youth received crisis services through Homeward Bound and 84 were served residentially.

-Staff report