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Couple Opens Second Location of Tech Repair Shop in Newport

A local couple opened their second location of uBreakiFix, a tech repair store.

The new location for Chris and Victoria Conlin is at 52 Carothers Road in Newport. It opened last Friday.

The Conlins also own a location in Florence.

uBreakiFix (a stylized version of the sentence, "you break, I fix") "services anything with a power button", the company said. That includes smart phones, game consoles, tablets, computers, drones, hoverboards, and other items. 

“As northern Kentucky natives, we could not love the Newport area more,” Chris Conlin said. “We are thrilled to offer top-of-the-line repairs to this growing neighborhood and feel confident that our services will exceed the needs of our customers. It’s our joy to introduce a company like uBreakiFix to our favorite community.” 

uBreakiFix was founded in 2009 by Justin Wetherill and David Reiff, who later partnered with Eddie Trujillo to transition their internet-based brand to a brick and mortar model. In 2018, Wetherill was inducted into the Forbes Technology Council, and uBreakiFix earned a top spot on Entrepreneur’s Franchise 500 list, ranking #18 overall, #1 in the Electronics Repair category, and #1 on the Top New Franchises list.

uBreakiFix has more than 500 locations open across the U.S. and Canada. 

“At uBreakiFix, our goal is to take the hassle of a broken device and create the most positive, convenient experience possible for our customers,” Wetherill said. “We are a customer service company first, and a tech repair company second. As we expand into Newport, we look forward to becoming the trusted resource to keep consumers and businesses connected to the things and people who matter most.”

-Staff report

Photo provided