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Campbell County Announces Enhancement to Smart911 Features

Campbell County announced an enhancement to Smart911, which allows residents to receive emergency notifications.

Through one sign up process, residents can share additional information with 911 and receive timely alerts, the Campbell County Office of Emergency Management announced.

Smart911 now enables residents and travelers to Campbell County to sign up at no charge at or to download the Smart911 app to receive timely and actionable emergency alerts via email, text, or voice message. They can also identify when and how they are alerted and communicated with before, during, and after emergencies.

“Individuals will receive notifications that will improve safety in our county and help inform residents of potentially life-saving actions they may need to take in an emergency,” said William R. Turner, director of the Campbell County Office of Emergency Management. “The information in Smart911 Safety Profiles and the emergency notifications allows both residents and first responders to be better informed in an emergency situation.”

Smart911 is a free service that allows individuals to receive alerts and to create a safety profile for their household that can include any information they want 911 call-takers and first responders to have in the event of an emergency. Those who sign up will have a safety profile that will immediately display on the call-taker’s screen, which could save time in the response to an emergency.

With the enhancement, residents can also receive alert notifications on potentially hazardous weather, traffic, or other emergencies.

“Smart911 saves critical time in an emergency when seconds count,” said Turner. “The key information provided in a Smart911 Safety Profile enables us to know exactly where we are going and who we are looking for if a child goes missing or there is a house fire, those details can help us respond faster and more efficiently. Sending notifications through Smart911 allows us to keep the public informed of emergencies and how to be prepared and stay safe.”

-Staff report